Customer Letters for Carrillo's Auto Body:

Thank you for the excellent work that Carrillo's Auto Body shop completed on my 1992 Lexus ES 300. Your friendly, professional demeanor, superior quality of workmanship, patience and willingness to work/negotiate with clients is the reason I continue to bring my vehicles to your establishment whenever they are in need of repair. Allow me to express my appreciation and gratitude to you for being an auto body shop to whom I can gladly refer my family, friends and business acquaintances. Andrew C. ……………………………………………………… I just wanted to let everyone at Carrillo's know how pleased I am with the work that was done on my Toyota Tacoma. Each contact I had with your staff was characterized by courtesy, efficiency, and professionalism. At every step in the process, from the initial estimate to the complimentary wax job two weeks after the work was done, your company exceeded my expectations. I received estimates from a couple of other places before going to your shop, but after talking with Tony, I immediately felt comfortable about leaving my truck in Carrillo's care. The price was reasonable, the work was completed on time, and the paint job itself is superb. I was amazed at how the repainted areas matched the rest of the truck; it looks as good as new! Kudos also go to the friendly office staff, who were very pleasant to deal with, both in person and on the phone. I have told friends and family about the great experience I had with Carrillo's and highly recommend the work that you do. Thanks again for the first-class way you treat your customers. Richard K. ……………………………………………………… Letter to: USAA Claims Adjuster Thank you for your care and attention to our claim. At your suggestion I took our Ford Explorer to Carrillo's Auto Body and the service we received was simply outstanding. In particular, our dealings with Tony Carrillo Jr. and his associate Deirdre Fontana were a textbook on exceptional customer focus and service. They and their staff were professional, polite, attentive, informed and competent. In addition, the repairs were expertly handled in one week and our Explorer was returned fully washed and looking like a new vehicle. I also appreciated that Tony stayed in touch with us during the week letting us know the progress. The Carrillo's Auto Body Shop on Old Cliffs Road in San Diego is an outstanding example of that care and ownership that bodes well for their continued success. I congratulate USAA for finding and working directly with Carrillo's. Their expert care, coupled with your skill made the accident and repair a seamless, well-served experience for us and I thank you, Deirdre and Tony for that. John L.

We Welcome your feedback!!  Please let us know what you thought or our service and shop.

4680 Old Cliffs Road

San Diego, CA 92120

Tel: (619) 287-7200

Fax: (619) 287-6793

email: carrillo@carrillosonline.com